:-)   :-(

“This Sunday’s 25th anniversary Summer Sounds Benefit Music Festival [was] a fun way to bring the community together during Childhood Cancer awareness month and to support Camp Ta-Kum-Ta’s year-round programs” said the camp’s Executive Director, Hattie Johnson.

Summer Sounds Concert SignThe Benefit Music Festival took over the Franklin County Field Days grounds yesterday with continuous music on two stages. The proceeds will benefit Camp Ta-Kum-Ta and help the Town of Highgate build a band stand.

Summer Sounds got its start 25 years ago when then-Town Manager Ray Tanguay came to me with $200 in his hand and said “Let’s have some concerts!”

Well.

You can’t put on a major concert series for 200 bucks, so I conned, er, invited most of the local businesses to kick in and it started a plan and a series. The plan was for the municipalities to underwrite the series and for local businesses to sponsor each concert. We encourage local nonprofits to “host” each concert with a social to show the flag and earn a few bucks for their own causes.

Over the years, more than half of the Franklin County towns have welcomed Summer Sounds. The concerts are always on Sunday night, always in a Town Park, always at 7 o’clock, and always free.

Yesterday we capped a quarter century of Sundays with just the best benefit concert: continuous music on two stages from 2 p.m. right through about 9; admission was by donation.

This has been a transition year for Summer Sounds. We’ve had stars from the first years of the series as well as some younger performers who will grow the concerts for the next 25 so we booked the same yesterday. All the bands and everyone else working volunteered their time.

Volunteering is the key. The bands jumped aboard right away. Our hosts had more than 30 “helpers” flipping burgers and serving up popcorn and snacks and coffee and desserts, with even more behind the scenes baking and helping. Half a dozen MVU High School seniors and a couple more BFA seniors helped SWMBO and our son, Karl, dip ice cream, serve sodas, and sell tickets. My friends at TimKath Productions did the sound magnificently and kept us on track despite the monkey wrenches I kept dropping in the schedule. The Highgate Highway Department turned out in force today to put the Field Days site back in order.

We all had one disappointment. We had room for thousands in the audience. We wanted hundreds in the audience. We didn’t get either.

My own daughter dropped in Saturday evening. “What ya doing tomorrow,” she asked.

“Going to the concert,” I said.

“Oh? What concert?”

<sigh>

We were all over our email list, the posters, the newspapers, the event calendars, the television, the radio, the Facebook.

“Oh? What concert?”

It was the Patriots v. Bills that everybody stayed in for (the Pats won). That’s my story and I’m sticking to it. I just wish I had a magic wand that let me add my event to everyone’s calendar. Especially yours.

Bunch of people I need to introduce.

Starting in 1994, Jenni Johnson has played more Summer Sounds concerts than anyone else. She is the Billie Holiday of Vermont, except she was once a Supervisor of Physics and Counselor at MIT. Singing jazz, blues and funk has been the center of her life since she was a teen in New York City. Best jazz singer I know bar none and wonderful with kids.
incaHOOTs has exploded in popularity across Northwestern Vermont this year. The Plattsburgh-based band first played Summer Sounds in 2003 and have brought their country-rock-jazz-pop music to venues from Highgate twice this year to Nashville last weekend.
Jon Gailmor is about the most eclectic, emotional, exhilarating, optimistic, and provocative rock star I know and he’s done it in front of the flagpole in Highgate Municipal park and fronting the Vermont Symphony in the Flynn. His low in cholesterol original music, ballads, and ditties will make up for the ice cream and cake. He first played for me in 1997. OK, he’s actually a solo performer who is kind of folkie, kind of rocky, and sometimes a little dirty.
Jennifer McConnell is gifted and inspirational singer and a music teacher in Franklin/Sheldon. She will be one of the two new leaders for the St Albans Community Band.

The Sky Blue Boys are “just” a couple of fellows with a mandolin and guitar, but what a couple of fellows. Banjo Dan and Willy Lindner are actual brothers for this “brothers duet” that was the predominant format in this country in country music of the 1930s and 40s. They first appeared in Summer Sounds in 1994.

We introduced Summer Sounds, Gen II, (we called them the Summer Sounds Singers, musicians still in high school just getting their performance chops). There are a lot of these kids singing at open mics, in talent shows and school musicals, and in some cases in Fenway Park.

Drew Briggs went to school for French and linguistics and learning languages is his passion. He’s a standup comedian who really enjoys running improv games (think Who’s Line Is it Anyway?).
Savannah Burns is 15, lives in Swanton, and attends MVU. She has been in two musicals, Annie and Shrek the Musical. She had a leading role as Cinderella in the one act play, Into The Woods, at Johnson State College.
Soukaina Jamil is 13-year old seventh grader from St. Albans Town has been singing since she was in the third grade. She also plays the trombone and is teaching herself how to play the ukulele.
Mingo Maquera is 17 and a senior at BFA-St. Albans where he is the male lead in the production of Footloose November 12-14th. He’s also an extremely accomplished vocalist and plays keyboard, all manner of guitar and the drums. As Andre and Wendy Maquera’s son, he has music in his blood.
Rosie Newton is 14 and a freshman at BFA-St Albans. She’s frequently on stage in both school and local theater productions and is a member of the Contois School of Music band. Oh, yeah. And she sang the Star Spangled Banner at Fenway last year and for the Lake Monsters this year.
Jaylin Seaman is 14 and a freshman at BFA-Fairfax. She plays Princess Fiona in Shrek the Musical at BFA-Fairfax November 12, 13, and is a member of the Vermont Musical Theater Academy at Spotlight on Dance.

It was a day of the best music around by everyone and wonderful memories for all of us. Here are some of mine:

Wednesday morning on the phone with Russell Crowe. Really. Green Mountain Coffee had promised us a donation but a technical glitch kept us from completing the order. Russell was the calm island in a sea of chaos, something you might not expect from the silver screen. “I wouldn’t mind getting just one of his paychecks,” he said. He also moved heaven and earth and the coffee arrived on time. It was c-o-l-d yesterday and people were glad to have it.

Friday, Hannafords manager Sara helping us load up my truck with a “pallet of pop.”

Sunday morning, early early, the geese in our little cove talking about how cold it was and planning to leave right away for Pennsylvania.

Jenni singing Happy Birthday to Soukaina Jamil who had just turned 13. We surprised and wowed Soukaina.

Chuck (the Junketeer’s pianist) accompanying Savannah.

Rosie singing Hallelujah. In the last decade or so, Leonard Cohen has finally grown into this song and is old enough to sing it. Rosie hit it out of the park. Her voice is right for the song and she brought the gravitas it deserves. That just blew me away.

Jon and I realizing we had spent some of our early childhood (where we never grew up) in Quaker country, 20 or 25 miles apart in Pennsylvania (he likes to say he was born in New York State and failed to grow up in Philadelphia, up by Overbrook when my grandfather was there for Temple). He’s a Penn grad.

I sure do wish more people had been there.

 

Amnesty Day

Vermont’s plans for a statewide amnesty day made the news last week.

“Drivers!” Billy Mays might shout with a thumbs up. “Get your suspended license reinstated for the low, low cost of just $20 per ticket.”

This is a one day only deal!

“The idea is we have over 20,000 Vermonters who have suspended licenses and many of them are suspended because they can’t afford to pay the mounting fines,” said Gov. Peter Shumlin, D-VT.

Whatever happened to “Don’t do the crime if you can’t do the time.”

State officials say that those 20,000 Vermonters have 113,000 (a bargain of $2,260,000 at $20 a pop) unpaid tickets.

Secretary of Transportation Sue Minter’s amnesty task force has started reviewing likely options for a new law that could help open channels for Vermonters to have their licenses restored.

Turns out we’ve already had a very successful pilot project. Six months ago, hundreds of Vermonters turned out in Burlington for the experimental amnesty day. They could pay off old tickets for $20 apiece and have their licenses restored on the spot.

More than 1,200 people from five counties showed up, some with tickets 30 years old.

Lawmakers will likely introduce legislation next year that could help Vermonters beat their driver’s license suspensions because they weren’t able to pay the fines.

A separate initiative would create legislation to dismiss all tickets issued before 1991.

State leaders put forth lots of reasons to forgive these transgressors.

They can’t afford the fines.
They can’t get insurance.
It’s bad debt, so this clears the slate and gives them a fresh start.

Uh huh.

“This is not a gift,” State’s Attorney TJ Donovan told WCAX. “This is in the interest of all Vermonters because while they are on our roadways, we know they’re driving illegally, but they’re also driving without insurance.”

So people who lost their licenses because they couldn’t pay a few hundred in fines will magically afford the thousand-dollar-plus insurance policies?

Good one.

They can’t afford the fine, yes? I wonder how of the more than 20,000 Vermonters with unpaid tickets are low income?

“Uh, we do not have those numbers,” Gov. Peter Shumlin said.

A Connecticut man was clocked driving 112 mph on Interstate 89 in Royalton the other day. He was late for traffic court for a speeding ticket. He could probably use the Amnesty Day.

Whatever happened to Tony Baretta, anyway?

Apparently we’ll give you a pass on the crime if you’re poor and live in Vermont.

“This works so well, I wonder what else we could use amnesty for?” an unnamed state leader was overheard to ask.


Delinquent drivers can pay their discounted fines by check, credit card or money order. The state will not accept cash.

 

Laboring for Service

This is a story of people laboring at their jobs. Or not.


The Post Office
The North Puffin branch Post Office no longer has a postmaster; we lost that distinction when the Postal Service decided we don’t rate service. Or at least not full time service. Our postmaster is in massive Puffin Center where, obviously, metropolitan rules must, must, must be enforced.

Our address here has been
P.O. Box 1
North Puffin VT 05990

for about the last umpty-seven years.

The North Puffin office has no real “Box 1” but our longtime postmaster set that up for us. In fact, we “share” the vanity box number with another, even longer-time resident. “It’s easy to keep straight,” she told me then.

We have a new clerk and she was ordered not to hand any mail across the window (I believe that means she’ll have to cut any packages up and fit them in our box) and to return any mail that is misaddressed. Especially mail to a “custom” box number.

In addition to our custom PO Box, we also have some mail that comes addressed to various forms of our street address. That’s fairly common in rural areas but it is increasing in these days of FedEx, UPS, and Amazon drone dropping boxes on the porch. Or the Porsche (our UPS driver left an ultra overnight envelope on the car seat once.) I’m thinking there will be a lot of pissed off campers if their credit card or cable bills or their car registrations get returned. After all, most credit card companies, cable companies, and DMVs have historically required street addresses.

“We all used to aim high. As a country we don’t aim high any more. We are too protective.”
— Walter Issacson.

Not to mention the fact that we have 37 years of precedent. And the Tyler Place, arguably a slightly larger mailer than the mighty HarperCo, has used PO Box 1 probably for longer.

Customer service? We don’ need no steenkin’ customer service. This is the Post Office, not a labor of love.


Story #2: Calendar Listings
This year is the 25th anniversary of our Summer Sounds concert series so we’re having a Big Blowout Benefit Music Festival with continuous music on Sunday, September 20, the last Sunday of summer.

The Town of Highgate, Vermont, was the original home of Summer Sounds and we’re having this bonanza in part to say “thank you!” The festival will raise money to build a band shell in Highgate for the next 25 years of music and will support programming at Camp&nbsp;Ta-Kum-Ta.

I posted listings for the Festival on the Free Press and Seven Days calendars. It took almost two hours each because the sites kept rejecting the entries for technical glitches. And each time they did, I had to fill in the info again.

It was so like my Healthcare.gov (and Vermont Health Exchange) experience, I wondered if CGI designed their forms.


Story #3: Internet Mail
I transferred a customer’s dot-com domain name from my old registrar to my business account at massivehostingservice.com last week.

Simple, right? Get an AUTH code, click a few buttons, and away we go. It’s the kind of job that should need no human intervention.

Well, no. Finding the EPP request on the old site was a little time consuming but I did that without human intervention. Then I spent 1:39:00 on the phone with my tech support folk at massivehostingservice.com making the transfer actually happen.

First the automated transfer page told me harpersfavoritecustomer.com was “not available to transfer.”

Say what?

I called. The phone number on their site was out of service.

Uh oh.

Googled for another number and got through. Started explaining the problem. Got put on hold. And the call quietly evaporated. Called again. Explained the problem to a knowledgeable tech. In the Philippines, I think.

“OK,” he said. “Just send the AUTH code to me at massivehostingservice-t1@outlook.com.”

Say what?

Apparently the massivehostingservice.com mail system they give tech support is very slow. They use outlook.com as a workaround. I had him send me an email from that address. It came through after getting hung in Gmail’s spam filtration. So. After the rest of that first hour passed, we got the transfer started. A couple of hours later, I got the “confirm transfer” instructions from transfers@registrar.massivehostingservice.info. I clicked the link.

Nupe. It went to the right page. I clicked the big green CONFIRM button and it faded and quit.

I called the other number and got through. Just started ‘splaining to the tech rep when the phone went back to the autoattend. I called in again and got a very nice lady in Connecticut in what sounded like her kitchen.

Lordy.

She transferred me back to the Philippines. Nice fellow. First level tech support so he was slow and had to consult but he got it done. 39 minutes later.

An (automated) email from massivehostingservice.com this morning announced a “Successful change of provider for the domain harpersfavoritecustomer.com.”


This was a tale of people laboring at their jobs. Or not.

Story #1, the Post Office, is entirely a story of people at work, working hard to make a simple task harder for their customers.

Story #2, an Internet form, is a story that needed people at work, so an online form with no help desk person to back it up failed and failed for the customers.

Story #3, an Internet service, is another story of people at work, but this time working hard to make a simple task that unfortunately failed into a success for their customers.

Happy Labor Day, everyone. Liz Arden is back home from Burning Man and will labor all day to clean alkali dust out of every crevice. SWMBO and I are off to a picnic.