In these “non-inflationary” times, the rates are going up today. This notice came from Vonage.
Effective 09/24/12, the Regulatory, Compliance and Intellectual Property (RC&IP) Fee associated with your plan will increase from $1.99 per month to $2.99 per month. This fee enables Vonage to maintain our commitment to customer privacy, anti-fraud protection and innovation while delivering important new services.
Despite this increase, we are confident that Vonage provides the best value in unlimited calling throughout the U.S., Canada, Puerto Rico and to more than 60 countries worldwide.
Sincerely,
Your friends at Vonage
I applaud a business that can figure out a way to cover their costs and make a profit. I just wish they wouldnt try to spin it as a “recovery of fees.”
Taxes, materials, payroll, advertising and a host of other items are part of the cost of doing business. Business can follow about three paths to keep those costs in check: improve efficiency, reduce the size of the product, or raise the price. Guess what the phone companies do?
Phone companies apparently don’t think we’re smart enough to know when they raise their rates.
For the record? Comcast and Verizon are even worse. They just haven’t sent any stupid emails this week.